Hi, My client has purchased 400+ rights for "Smartsheet Enterprise" under ELA agreement and License type is "subscription". When the entitlement has been uploaded the software model has been created as "Smartsheet Smartsheet Enterprises" and DMAP is ...
I am attempting to integration SAM Pro with Smartsheet to download subscription data. I followed the instructions below but the job fails consistently with a 403 error. I have open support tickets with both ServiceNow and Smartsheet, but have gotten ...
Hi, Im having issues setting up the Service Graph Connector with our Tokyo instance.Apparently JAMF doesnt support basic auth anymore, but all doco and guided setup talks to basic auth.When I try to run a test load of 20 records, I get the following ...
We recently installed SAM Playbooks and Guided Setup and SAM Workspace. When attempting to create entitlements through the Workspace, the 'Create New Entitlement' widget is empty. How do we resolve this?
Hi folks,we've have few records in software packages table in chinese and russian language.and those records are not created manually.where can i find the source for these records ?
Hi Team, I have retired CIs in the CMDB, but for some reason, the Most Recent Discovery Date field is still being updated. I have validated that these CIs are no longer in SCCM, yet they are still being discovered by the SCCM integration. Can anyone ...
@Ankur Bawiskar @Community Alums @Sohail Khilji @Maik Skoddow , Guys please help meIn a field I will be having series number starting with 7*Example745678697789 if field number starting with 7 series then only record should be created if not it sho...
Hello @peterikeda1 I wanted to use the software install condition for licensing SQL Servers on certain machines. Sometimes, we need to account license for SQL Server Enterprise at ESX host level (as it provides unlimited licensing when licensed at h...
If able to answer more broadly, does the "Mid-less" version of ACC accommodate all of the use cases that the "original" ACC does? Thanks in advance.
I have Performed Robust Transform Map Steps Succesfully yet while Transforming it get Stuck in The Processed State , What Might be the issue Here..?
Hello All, we are using service Graph connector to fetch the data from SCCM to ServiceNow. We have some data source and import schedulers which we are using. We noticed that for data source SG-SCCM Software Last Used, we are fetching the metering dat...
Hello experts Please help me to provide any suggestion/recommendation to upload the entitlement for IBM, Adobe, Oracle, Citrix, and VMWare. I need help with even getting the data into the import template accurately because these publishers are very c...
We were previously using the Legacy Software Asset Managment plugin (https://docs.servicenow.com/csh?topicname=c_SoftwareAssetManagement.html&version=latest), but have recently changed over to the Software Asset Management Foundation plugin (https://...
Hi, looking for the way to blacklist software to make it a restricted application. Gone into the Software model expecting to see the Blacklisted tick box under the Certified tick box, but it is not there. I have checked multiple software models and ...
I am unable to make a selection from the required field "user subscription" in the Removal Candidate form. What table does this to point to and why can't we see anything in our instance?
