Forum Posts
SAM Implementation Application in other organisation
Hi All,Can we install our ServiceNow Application in other organisations - SAM Implementation.If there is a procedure, please help me with it.Your reply might be helpful. Thank you,Sandilya M.
Adobe integration OAuth Server-to-Server
Has anyone successfully integrated Adobe OAuth Server-to-Server? We are currently working with the ServiceNow Customer Outcome team directly and we have not had any success.We have followed the documentation step-by-step and stuck. https://docs.servi...
SAMPro
I understand that the cmdb_sam_sw_install table is populated by discovery. How does it tie to SAMPro license utilization? We have a product with multiple installs that is setup with a software model and dmap, but in the workspace is shows we have 0...
Software Asset Management OOTB workflows
Hi everyone. I wanted to know what OOTB workflows in the flow designer can be used to implement SAM processes (from SAM 1.0 till 10.0 including SaaS 1.0)?
Resolved! Software Installations - last_used date
We have SAM Pro and we're utilizing the Service Graph Connector for SCCM. Our Software Usages table is populating and shows a last used time. Our Software Installations table is populating as well, but the 'last_used' field on that table is NOT popul...
Input Form search based on publisher and product
This is for an input form to request approval for a software. We want the user to be able to search for the product from the content library products table instead of having a free text field. Looking for help to get the best solution (dev code) to...
Exploring The application
When multiple SLA's are attached to a task, then after updating and not matching the conditions of the SLA then the attached SLA is not gets removed? What is the requirement behind it? Please response if anyone knows...
Map the JSON RESPONSE TO Servicenow table
@Sohail Khilji @Ankur Bawiskar @Community Alums @Dr Atul G- LNG or anyone please help I have a JSON Response after executing from flow designer spoke how can I map the JSON Response to servicenow Table the field mapping please share the video or...
Activate Servicenow Store Plugins on a PDI Instance
Hello everyone,Could someone please help me to activate a plugin in my PDI: https://dev201216.service-now.com/I need the Client Software Distribution 2.0 and the Microsoft Intune Spoke plugins to run a POC.
"Remove Installs For Retired/Stolen CI" sets the value of operational_status to 6 for cmdb_ci_appl
The business rule "Remove Installs For Retired/Stolen CI" is setting the value of operational_status to 6 for cmdb_ci_appl records. This value is invalid and generates the following error in the logs: NiceError: [2024-04-22T07:58:45.547Z]: Invalid...
Adobe Single Pro app with catalog item
I'm using Sam Pro with my instance version set to Tokyo. I have two entitlements from Adobe: one for Adobe All Apps and the other for a Single App. For Adobe All Apps, I've created a suite that functions as expected. However, for the Single pro App, ...
How are SPM and APM integrate with hardware assets？
I want to know whether there is any way to associate with Asset in the form screen of SPM. It seems that there is only asset task in the related list.Or can you tell me what the business is like between project and asset.And are there any plugins tha...
How do I link entitlements to software models
We have loaded our entitlements and ran Discovery (from InTune). The discovered software installs map to the same software models as our entitlements, but the Licence Workbench shows everything as Unlicensed Installs. Am I missing something silly? Wh...
SAP Integration with SNOW
Hello All,We are trying to connect snow to SAP system. SAP team provided us the WSDL URL, user name and password. I am trying to set up a connection but getting an error "SAMSoapHandler: Unable to generate SOAP function for SOAP Message: SAM SAP SAP ...
