Products showing on workspace as non-compliant with the SAM Pro workspace

[JacqueL]

have some products that we do not want to discovery or want to make them compliant (currently showing as non-compliant). I've deselected 'license under management' but the products are still showing up on the workspace. How do we resolve this?

[dreinhardt]

Hi @JacqueL,

please check the "Installs Requiring Action" in the Workspace Summary box - Unlicensed entities per listet software product. As long not all issues are solved the model is shown here.

Best, Dennis

[dylanhollor]

If these are components/patches or other unlicensable software sub types, this is a known issue with SAM Pro. ServiceNow has told us they will be fixing in the Zurich release.