Read access to SAM module
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03-31-2023 03:30 PM
Has anyone set up read access to the SAM module? We would like to let people access entitlements, models, installs, the SAM workspace, etc, without allowing them to edit.
I have created a new role, and have added acls to allow read access, but the read users still can't access the license workspace and the publisher overview results.

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03-31-2023 07:57 PM
Hi @cbester ,
You can use the left-hand navigation to find the "Asset" module that currently links to where you want users to have "read" access to and then click the pencil on mousehover. From there, you can edit the module permissions and override the menu. This way, they don't get access to the entire menu and most other modules within, but instead, the menu will show, but only with this module shown underneath (depending on their access).
check the "override" checkbox:
Also, to understand the OOTB role s for SAM , read : https://docs.servicenow.com/en-US/bundle/utah-it-asset-management/page/product/software-asset-manage...
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04-03-2023 12:37 PM
I have done the above already, but it does not give access to the License Workbench or the publisher overview results. The License Workbench displays "You do not have permission to use this page" ,and is pointing to sam.ui. I'm hoping there's a page/dashboard/acl that I have missed that someone else has run in to.