Clicking on New button in Software asset workspace view , beside 'Export' , There is 'New' button , clicking on that showing dialog box with the selection of three choices .Attached screenshot below for better understanding . My requirement is to rem...
Dear Community, In there a way to identify in SAM Pro the delta between reconciliation runs to identifies the movements in the Product Results, Software Models Results and License Metric Results? Other than exporting a Software license compliance po...
I have a profile in Azure Ad Integration which was setup after the version upgrade from Washington to Xanadu. The Integration setup was configured correctly and both the jobs ( Download Applications and Update Connected Applications ) are working fin...
Hello Experts, Looking forward to understand if there a way to exempt software entitlement from certain devices for a specific software. For example- Developer licenses like Visual studio (which is a user-subscription license). When developer is lice...
Do we need to import software models during SAM implementation or do we get software models OOB from publisher packs ?
ServiceNow SAMP Xanadu In the License usage for Microsoft, and under the Software product "SharePoint Server" the Software model "Any Version and/or Edition" requires action and the list of these installs displays the Discovered publisher name instea...
I'm trying to create a PO for 19 Adobe licenses, but reconciliation is saying I only need 15. How do I fix one side or the other? Thanks.
Hi All,Can anyone share the best practices or ServiceNow recommendations for SAM properties? Software Asset Management propertiesthanks
I want to learn more about the triggers present in the Renewal date fields on contracts. Hoping to use them to build out a report for a Ghantt view of renewals.
How to make software asset workspace visible only to SAM ADMINS Thanks
I have a requirement to embed options (Like clickable buttons) within email content (when sent from ServiceNow instance to user's mailbox) and when user responds with any of the options, we need to capture the response and update the target record ac...
do we need SCCM/Intune in lower instance to implement ham/SAM?
Does anyone know how to configure (inbound email actions?) setup ServiceNow to send all emails with the same sender and subject over a 60-minute window to a single ticket instead of creating multiple tickets? For example, email 1 creates a ticket a...
Hello, I am working inside our Software asset analytics workspace. I am trying to understand what drives our software "Total spend" data. For example when I click into the Total Spend module (using Articulate as an example)From what I have read in S...
