I need to create a customization in the logic which sends an approval to the end user when the Reclamation Candidate is pushed into "Awaiting User" stage.
I need to modify the logic that when the software is assigned to a "VIP" user it'll skip the Approval and keep the software automatically. We've built the VIP logic and have a flag on the user profile identifying VIP users.
I am just wondering what BR / Script generates the User approval when a software is listed as "Low Usage" for a Reclamation candidate - Is it possible to skip/auto approve, or even better, instead of going into Awaiting approval stage, for VIP's go directly into the Closed state as they'll always get to keep the Software listed.
