Reconciliation by SPECIFIC Company or Country (not 'grouped')

[Stephen42]

Hi all, I am looking for some assistance here or best practice for running Reconciliation in a 'global' manner.

Our initial SAM implementation was fairly simple.  One Company, in one Country.  Now that we have the initial implementation out of the way, we are looking at multiple Companies, within different Countries.

I know SAM is first dependent on Publisher, then Product, and then the grouping, and the grouping 'level' can be defined within the Reconciliation process, but is there a way to run Reconciliations by specific Country or Company ?

For example, Reconcile Canada, then USA, then Germany, UK, France etc ?  OR by a specific Company, such as ABC Canada Ltd, ABC USA Ltd, ABC Germany etc ? 

There is this document however, it doesn't address the 'how' to reconcile question  https://docs.servicenow.com/bundle/vancouver-it-asset-management/page/product/software-asset-managem...

The overall goal would be to see and report on reconciliation results by Country or Company first, and then Publisher, Product etc.

Does anyone know how this might be accomplished ?

Thanks in advance

[Stephen42]

Sound like you have a similar situation I am trying to work through.

Via the 'installed on' in cmdb_sam_sw_install, reconciliation can find the Assigned to, Company, Location and Company from the cmdb_ci_pc_hardware records.  The entitlement have also been entered to be Company, and Country specific (with appropriate Consumption rules as we are on Utah), this isn't the issue I am trying to resolve though.   It's more a usability item.

Once reconciliation is complete, and you navigate to the License Usage, the 'Parent' level is Publisher, and EVEYTHING else is below, all Countries, all Companies etc (based on the way reconciliation was run).   We have many entities that manage licenses, and as you stated, legal entities. 

 I am trying to give these entities their own View, so, License Usage 'Parent' would be by Country or Company first, then a drill down to publisher, title etc.  If there isn't a way to do this, it looks like we may just have to skip the Out of Box License Usage dashboard, and come up with some specific dashboards driven from the samp_product_result, and query based on Group and Subgroup details.

Thanks for the support !