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3 weeks ago
Hi All,
Zurich release:
We have per socket entitlement for RHEL Server and also RHEL Virtual Data Center.
We also have Linux servers being discovered in Google Cloud that have Cloud License Type BYOL. These servers are correctly listed in the key values table with a value BYOL and the key is RHEL_OS_License_Type_automatic.
However, the entitlement is not being reconciled with the GCP server installs. The license requirement in the workspace is zero, as no licenses are being consumed.
What do I need to do to use the entitlement to license the installs in Google Cloud? Thanks
Solved! Go to Solution.
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Wednesday
Hi Mike I've resolved the issue where the BYOL installs werent being reconciled by adding a condition to the SW model for the entitlement. You can add conditions for Cloud License Type, Cloud Provider etc. and it
works.
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3 weeks ago
Are the software installations fully normalized with a product, version and edition, e.g. Red Hat Enterprise Linux 8.10 Standard?
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2 weeks ago
They are fully normalised but to a child product. This the default normalisation, the discovered procut is redhat-release and this is being normalised to Redhat Packages, a child product. If I revert and manually normalise to RHEL as the product, the installs are still not being reconciled to the entitlement for RHEL and the installs are being flagged as no entitlement.
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2 weeks ago
Please can you send me a screenshot of the manually normalised Discovery Model?
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Wednesday
Hi Mike I've resolved the issue where the BYOL installs werent being reconciled by adding a condition to the SW model for the entitlement. You can add conditions for Cloud License Type, Cloud Provider etc. and it
works.

