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SAM: Bulk request of software for multiple users at a time using catalog item

Sachin Gavhane
Giga Guru

Hi

I have a requirement where in we can submit catalog item for bulk request of software for multiple users.
issue here is , each user have multiple devices, so once RITM is generated for each user, we need a provision to get device name from the each user.
how we can get device name from each user once multiple RITMs are generated for each user?

Also please help with bulk request approach, how can we proceed?

Thanks

1 REPLY 1

Ankur Bawiskar
Tera Patron
Tera Patron

@Sachin Gavhane 

Sorry we don't have access to your instance and you didn't share any screenshots, so can't help much

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader