SAM Pro Lansweeper Integration

[Dominique15]

Hi all,

we are currently checking the possibilities for connecting the software asset mgt. with lansweeper. The enduser devices and software installations are all stored in lansweeper inventory, so it might be an easy way to get the data to servicenow.

I have setup the integration (v.2.5.1) to our Washington instance and get most of the hardware assets into servicenow.

But I don't know how to get the software into the SAM modul (or into servicenow at all). There is no documentation or video explaining what to do to reach that goal.

In Lansweeper I added all entities (incl. software, applications...) and all available masterdata in the webhook configuration.

As I checked the incoming data it looks like the data is not provided from lansweeper. So I can not see any issue on side of servicenow.

Does anyone know how to get the software data transfered to servicenow?

Thank you very much,

Dominique

[iaincaldwell]

Hi @Dominique15 

Our most recent release 2.6 has the relationship to software included.  Its certified for Washington and we are in process of getting our xanadu released sorted (we will try to be more prompt in the future).

If you are a lansweeper feel free to discuss with your account manager, or feel free to ask further questions here (and I'll hopefully notice them)

Cheers Iain