Source Request UI action opening a blank page

[Sourav5]

Hi,

I am implementing SAM with Procurement plugin. Once request is submitted, it goes to source request task. In that task one UI action is present 'Source Request'. Once clicking it, it takes the user to $source_request.do page. It was working fine 2 days ago, but suddenly nothing is coming after clicking on Source Request UI action. It is redirecting to $Source_Request.do page, but the page is coming as blank. Can anyone help me to detect or fix the issue.

For older requests, source request page is coming fine, but for new requests, it is not coming.

Please refer the screenshot.

[akash_mehta]

Try activating/repair on the Procurement plugin.  Sometimes if you have the procurement plugin and then add SAM plugin on top of that, it has caused this issue.

-Akash

[Amar Kutlaria]

Thanks Akash for the information. This fixed the issue.

[Pranav Velkar]

Hi,

I am facing the same issue. I tried repairing the Procurement plugin, however, it didn't help me.

Please suggest some other solution if any.

[Sourav5]

Check you RITM state is in WorkInProgress. If not, change the state to WIP and then try.

Please mark this answer correct if this resolve your issue.