Hello, We configured intune with our instance of Service Now and SAM fundamentals. Is it possible to filter or block certain programs coming from intune data? We have many things we don't want to see in our Service now instance. Thank you,Nicolas
Hi SN community, I was looking if it was possible to create a custom column for the compliance with SAM Foundation. I would like to manually enter the number of rights used for certain publisher and/or products that we can't import in SN. Is it possi...
Hello I'm facing an issue with the reconciliation failing in SAM Pro Workspace however I can't find any information or error on why this failing? Any advice on where to look at the logs to understand what's causing this?
Hi All, Let me know if anyone is having any idea about how to use ATF to automate modules under software asset workspace ? Thanks in advance,Gorkshanath
Hi Everyone, We have followed all the steps mentioned here https://docs.snowsoftware.com/itsm-enhancer/en/UUID-88d29c59-ddb3-711b-39e0-fefa4e512fc1.html but still unable to extract the information from Snow Software. Can any one help us with this. Re...
Hi All, I have created new application that application should only visible to Indian region users. I have try to create role then i have given access but team is not satisfied please help me is there any other way ?
I can't seem to find anything around this.Discovery is finding java development kit (among others) on many of my servers and SAM displays them as not compliant under Oracle because they're 'unlicensed'. The problem is that in my case, all the discove...
Hi allI’m pretty new to SAMpro, i am being told that sampro will only work whereby software has been discovered by a SG integration/service discovery etc….., How important is the discovery source to the sam process? If i had software available in t...
Hi all,I'm struggling with this script, when a software instance is inserted or updated to create a new software package, however to also look for any duplicates but I'm either getting the result of a blank record or none at all. (function execute...
Hi, Im looking for an application to handle rental, consumables, service on rental assets. is there any application that can handle that today? thank you in advance
Hi, We've implented recently SAM into our SN instance. We would like to link some of the software models with the existing catalog we have right now, but when I try to do it I don't have the option to select it from a list, I just have the option to ...
Software Asset Success Portal status is grayed out unable to change status. Note I have admin role but I am unable to alter this. Assuming there is some sort of approval workflow but lost on how to access it.
Hi Team, Currently I am working on VMware Effective licensing position but I am unable to get vmware vSphere deployments details in the report. Could you please confirm which table I need to select to get the the vmware vSphere deployments details. C...
I have SG-AWS for AWS data import. I am implementing ServiceNow SAM Professional. What do I need to do to ensure my Oracle database in AWS is captured for licensing ?
Hi Team, I am currently working on licensing position for particular publisher & for that I want to fetch data from ServiceNow but for that I am looking for only products which needs license or those are licensable and not components. Could you pleas...
