SAM - Trying to create a direct new Integration Profile but it's just empty

DerickA
Tera Contributor

‎07-02-2024 04:49 PM

Hello guys, hope you're doing great. 

I'm trying to create a direct new Integration Profile to integrate with a SaaS application (DocuSign) but it's just empty.

I have admin, sam_admin and sam_integrator role and tried to clear browser cache as well.

Any suggestions or is there anything else that i need to setup?

DerickA_0-1719963961978.png

 

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Vishnu9
Tera Expert

‎07-08-2024 09:34 AM

Hi 

 

Kindly try repairing the SaaS license management plugin,this should fix this issue.

 

I had the same issue and resolved it in the same approach.

DerickA
Tera Contributor

‎07-08-2024 06:10 PM

Thank you for the response @Vishnu9 !

It didn't fixed it on my end, as an alternative i just went to the table itself and add the configuration and publish it. Working fine on the integration and grabbing all the information from the SaaS application that is needed.

Thanks heaps!

alhajris
Tera Contributor

‎01-24-2025 04:04 AM

Hi,

 

could you provide the table name

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