SAM vs Subscription Management
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‎02-20-2025 09:00 AM
Hello everyone
I am involved in an ITAM/SAM project. The client wants to reconcile ServiceNow licenses with SAM (as if it were another integrated publisher).
In a recent meeting, we considered using a Subscription Management export job to reach SAM.
Well, I am not sure if this is the best idea. Have you heard of a use case like this?
Any ideas?
Thanks in advance.
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‎02-20-2025 02:16 PM
Hi @renatobotto,
we did with a script. The script gathers all required details about the ServiceNow subscriptions we want to manage in SAM Pro. For each SN product an entitlement was imported. We decided to use a custom metric in combination with resource values. At the end, each consumption value was added to the matching resource value to show the correct consumption per SN product in the workspace.
Best, Dennis
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‎07-16-2025 04:26 PM
Hi Dennis, thanks for the great info. Is that script available anywhere?