SAM vs Subscription Management

renatobotto
ServiceNow Employee
ServiceNow Employee

Hello everyone

I am involved in an ITAM/SAM project. The client wants to reconcile ServiceNow licenses with SAM (as if it were another integrated publisher).

In a recent meeting, we considered using a Subscription Management export job to reach SAM.


Well, I am not sure if this is the best idea. Have you heard of a use case like this?

Any ideas?
Thanks in advance.

 

2 REPLIES 2

dreinhardt
Tera Sage

Hi @renatobotto,

we did with a script. The script gathers all required details about the ServiceNow subscriptions we want to manage in SAM Pro. For each SN product an entitlement was imported. We decided to use a custom metric in combination with resource values. At the end, each consumption value was added to the matching resource value to show the correct consumption per SN product in the workspace.

 

Best, Dennis

Should my response prove helpful, please consider marking it as the Accepted Solution/Helpful to assist closing this thread.

Hi Dennis, thanks for the great info. Is that script available anywhere?