SAM Zoom integration scheduled job error "Cannot read property "message" from undefined"

[User523129]

I have created a Zoom integration profile & I see it runs 2 daily scheduled jobs. One to download events & the other to download subscriptions. I noticed the download subscriptions job fails every time with a "Cannot read property "message" from undefined" error. Would anyone happen to know what this means? i don't know where to begin to look. It does have an OAuth token & is pulling in the user subscriptions but some of these users "Last activity" is empty.

[Taksh]

@User523129 @Churchie73 

Please refer to the latest KB: KB1552218

Note: KB0959651 is no longer valid.

[Alec_Schechter1]

@Taksh The KB that you linked is not available. Is there another KB that may help with this issue or further information that can be included in this thread as I am having the same problem.

Thanks! 

[Taksh]

@Alec_Schechter1 Could you please try to access again?

[Tahir Ahmed]

try this article by Servicenow they've provided update sets of fixes as well.
https://support.servicenow.com/kb?id=kb_article_view&sys_kb_id=bf8910eb937d3d148960fb2d6cba10c0