Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

SAMP True up licensing model

Barry Key
Tera Contributor

For Adobe, Dropbox, and Miro Subscription we have a Ture-up licensing model.

I have set this up as follows: -

One entitlement for the number of licenses we have at the start of the contract.

An unlimited entitlement for the true-ups.

 

The problem I have is when using workflow Procurement Process Flow - Auto allocation enabled the workflow does not find any Available Rights and creates a Source request Item SCTask when processing this task, the Available rights is 0 and you only have the Purchase option.

0 REPLIES 0