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ServiceNow automation Engine Bundle

We have procured Integration Hub pool software and in subscription management portal report there are two products showing Intergration Hub pool and Automation Engine Bundle. We would like to know how automation Engine Bundle is showing if we have no...

Windows Server License calculations

Hello all, I have added Entitlements of below Softwares:Microsoft Windows Server 2012Microsoft Windows Server 2012 R2 StandardMicrosoft Windows Server 2016 StandardMicrosoft Windows Server 2019 StandardMicrosoft Windows Server 2012 StandardMicrosoft ...

Pranita2 by Kilo Guru
  • 328 Views
  • 1 replies
  • 0 helpfuls

SAM PRO: Software Loans

Hi All      More and more Software vendors are moving forward to the new business model of Subscriptions, and this is causing us to acquire licenses for each person in the company and increase the cost and more management to reuse them due to the com...

Discovery Software Model Normalization

Hi , I populated data in the cmdb_sam_sw_install table via discovery for domain  A.As discovery models were not available initially they were auto-created in A domain via the "create software Normalization Business rule ". At last, normalization happ...

Ragavi by Tera Contributor
  • 1049 Views
  • 1 replies
  • 0 helpfuls

SaaS- manual import of usage for custom license metric

We are in the process of manually importing usage for some of our SaaS applications, which dont calculate the usage based on time or subscription, instead it depends on custom metrics, e.g.- number of emails sent, data downloaded. I am wondering if i...

VC01 by Tera Contributor
  • 363 Views
  • 1 replies
  • 0 helpfuls

deploy application Subflow

Hi Team,When we are to run deploy application (SubFlow).it's showing below error. Flow engine log entries. 

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Rohit patel by Tera Contributor
  • 264 Views
  • 1 replies
  • 0 helpfuls

Resolved! Methods for managing freeware in software asset management

Hi all, I was wondering are there any best practices when managing freeware in SAM?I looked at SAM features but it seems that ServiceNow doesn't provide a function for selecting freeware. If anyone out there has managed free software, I would like to...

jnt-cnt by Mega Sage
  • 787 Views
  • 5 replies
  • 2 helpfuls

Resolved! O-365 Integration Error for Testing GET PowerBI Usage API

Hello friends, I am working on O-365 Integration to get software usage details automatically. I have created account on Microsoft Azure Portal as per the steps given in article :https://docs.servicenow.com/bundle/vancouver-it-asset-management/page/pr...

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Asmita7 by Tera Expert
  • 994 Views
  • 5 replies
  • 4 helpfuls

SAM Unlicensed Installs

Hello, We have unlicensed install on license workbench for some software models.Do servicenow allow us to  create any removal candidate rule for unlicensed install.I know, servicenow allow us to create reclamation rule for low usage software. Is ther...

shivani42 by Tera Contributor
  • 597 Views
  • 3 replies
  • 1 helpfuls
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