SAMPro Bundled Software Discovery

AmeliaB
Tera Contributor

Does anyone in the SAMPro space have an understanding of how ServiceNow handles discovering bundled software / software within a package? Have quite a specific use case from a client where some open source or smaller software are installed automatically as part of a bundle, i.e. a JDK being part of a Eclipse installation bundle, and they need to discover if a software has been installed in that way. In my head this would be quite an important part of SAM but I cannot find any ServiceNow documentation on how bundles are discovered beyond Suite Parents which is a slightly different use case. I know Snow Atlas does a similar thing using the installation path but I cannot find an equivalent function in ServiceNow. TIA :).

 

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