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SAP ECC Non-Production Instances Showing License Compliance Issues in SAM Pro

Anshuman Damani
Tera Contributor

recently implemented the SAP ECC on-premises connection in ServiceNow. The integration is successfully pulling data for all instances, including Development and Test environments.

However, SAM Pro is currently identifying engine license requirements for the non-production systems as well, resulting in compliance issues being reported for those instances.

Could anyone please advise on how to configure ServiceNow so that non-production instances are either excluded from engine license calculations or do not appear as non-compliant?

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