SAP license entitltemnts
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‎05-19-2025 07:59 AM
I am not able to locate SAP address directories entitlements in the content library. I searched by the PPN and also the name. Does anyone have insight?
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‎05-19-2025 01:50 PM
Hi @pittic,
could you please share more details about the PPN and Product you're looking for.
Best, Dennis
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‎05-19-2025 02:10 PM
Sure Dennis. Here are several.
| Denmark Address Directory | annual subscription | 7021230 |
| France Address Directory | annual subscription | 7019558 |
| Italy Address Directory | annual subscription | 7019562 |
| Finland Address Directory | annual subscription | 7019557 |
| China Address Directory | annual subscription | 7020761 |
| India Address Directory | annual subscription | 7019661 |
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‎05-20-2025 10:17 AM
Hi @pittic
thanks for the examples. Correct, this kind of data is currently not part of the SAM content library. To unblock your onboarding process:
- Please use the custom product and custom PPN feature to create the mission objects.
- https://www.servicenow.com/docs/bundle/yokohama-it-asset-management/page/product/software-asset-mana...
- https://www.servicenow.com/docs/bundle/yokohama-it-asset-management/page/product/hardware-asset-mana...
- Report the missing data as a ITAM content request
- https://www.servicenow.com/docs/bundle/yokohama-it-asset-management/page/product/software-asset-mana...
Best, Dennis
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‎05-20-2025 11:30 AM
Thank you, Dennis, this is helpful. I will share with my team.
