ServiceNow CMDB and Flexera Integration

ib6b
Tera Contributor

‎05-28-2021 12:44 AM

Hi,

We would like to integrate our ServiceNow CMDB with Flexera FlexNet Manager Suite so that we can populate custom fields (eg. status, environment) in FlexNet from data in the CMDB, and make Flexera a source of truth for the CMDB.

We've been looking into utilising integration hub in ServiceNow in order to create this; however, the only Flexera spoke we can find seems to be more focused on Technopedia, which doesn't seem to be quite what we need for these custom fields (link below).

 
Can anyone advise on a possible way forward with this please?
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mikewhalley1
Tera Expert

‎05-28-2021 09:00 PM

Flexera has a "inventory connector" which ingests data from the cmdb_ci_computer table into FNMS. I believe this got released in their Q2 2020 release, so my recommendation would be to start there. Also, FNMS includes the equivalent of a Status and Environment field, so I'm confused as to why they are "custom".