Agent client collector installation on End user devices

[Suggy]

We have around 8,000 end user laptops. If we want to leverage Agent client collector, how to push/install ACC on those 8000 machines.

In case we need to use any deployment tools, are there any steps provided to ServiceNow on this topic.

[Maik Skoddow · Accepted solution]

Hi @Suggy ,

please see silent installation section at https://docs.servicenow.com/bundle/quebec-it-operations-management/page/product/agent-client-collect...

Kind regards
Maik

If my answer replied your question please mark appropriate response as correct so that the question will appear as resolved for other users who may have a similar question in the future.

[Suggy]

Thank you

[SeverinLauniau]

@Suggy: this is a great use case for ACC-V. See my post on another thread.

[Daniel Carvalho]

Hello All

Just to complement, from a License perspective (general policy) is Agent client collector licensed in a separated / different fashion then "normal" discovery?

Aka.: The person that was already trying to inventory his/her 8000 notebook using discovery IP ranges (and probably failling due COVID home-office + VPN challenges) can simply do the silent instalation rollout for whatever technical means they can without extra cost for ServiceNow licensing (ITOM/discovery)?

Cordial