What will be the license type for product that has unlimited licenses purchased for a year ?

Workday Integration with Software Asset Management

I am working on integrating Workday with SAM for SAAS license management, however I only see contingent user data in the User Subscription table, for some reason Fulltime employee data is not reflecting.WDoes anyone know the way to traverse through a...

Query regarding software asset workspace

In the ServiceNow instance with enabled SAM workspace and plugin i want to change the reports in the software asset overview of service asset workspace. But they seems to be static and i neither could add the reports i have created  nor i can edit th...

Raising HI Case for Adding Custom PPNs Without SAM Pro Subscription

I have a question regarding Software Asset Management Pro (SAM Pro) in ServiceNow.Our organization has not yet activated/purchased the SAM Pro subscription, but we need to add custom Publisher Part Numbers (PPNs) to the Content Service. I want to kno...

Will .exe get added to SCCM Software Last Used statement after reclamation rule created?

Hi all,We recently enabled SCCM data imports for both SAMP Usage and Software Last Used. We created a new reclamation rule for a product and ran the SAMP Usage job. The .exe for the product specified in the reclamation rule was successfully added to ...

How to make scheduled jobs tab appear for users with sam role on sam workspace/playbook

Hi,  On SAM workspace, we can see Subscriptions tab where it will show DIrect Integration profiles and other stuff. Once we do any SAAS integration, it will show Scheduled Jobs, Subscriptions, reclamation rules etc. As Scheduled jobs are available on...

Regarding software installation status for each entitlement

How to find software installation status for each entitlement in salesforce

about plugin

Software Asset Management Content Service (com.snc.samp.content) is this plugin necessary to run reconciliation.

About Publisher and product

Why does custom created publisher and product is not showing up in the software asset overview to run reconciliation. 

Service Graph Connector automatically deletes the corresponding records in CMDB

Is the automatic removal of applications in the software installation table occur via a scheduled job or does it run automatically?   What I want to confirm is that when a software application no longer shows up from the inTune integration it removes...

Integration Hub license usage count deploying software through CSD

For license volume purposes, the customer asks what is the average ratio between 1 SAM software deployment with CSD and the Integration Hub transaction usage count consumption?Is it 1:1?

How and where do I customize the format of risk event number id to autopopulate based on the date

Dear experts, I would like to know if I want to customize the scripting of the auto population of risk event number ID where can I go to locate the script? I would want to modify the script so the initials will be numbers of the date it populates fol...

Custom license metric in for google maps to calculate the cost of licenses

I am trying to create software entitlement for google maps and the license cost is some x amount of USD for 1000 transactions. But when I try to create software entitlement record I don't see an option to fulfill this kind of requirement. So I tried ...

Exception occurred while executing operation Cloud REST - add response to context

Hi All, I am facing some error while runniing discovery below is the error kindly help to fix.**************************************************************************************************************** Exception occurred while executing operatio...