Capturing Middleware End of support lifecycle
Hello, I was hoping to have come guidance on how to capture middleware End of support Lifecyle software in ServiceNow.
Forum Posts
Workday SAM Integration failing with "Cannot read property 'CountryRegionReference' from undefined"
Hi Community,I am facing an issue with the Workday Direct Integration for Software Asset Management (SAM). My integration is using a SOAP connection. The scheduled job is failing, and I am seeing a specific script error in the execution logs.The Setu...
admin + snc_read_only access issue
I hope this is the correct board to post my question. I have admin + snc_read_only roles in my Zurich instance, however, when viewing onChange catalog client scripts, the variable sys_id is being presented instead of Variable Name. Is this a limitati...
Resolved! Unable to view data in samp_sw_package table with sys admin along with SAM_admin role
Hi I am trying to access samp_sw_package table where SAM pro is enabled, trying with sys admin Id which has SAM_admin role as well but getting "Number of rows removed from this list by Security constraints: 20" error. Any thoughts ?
SAM Workspace
This form has not been configured for workspace error message/pop up message. How to resolve?
Salesforce End of Life and End of Support lifecyle
Hi Everyone, I have noticed that Service now is not showing End of Life and End of support for Salesforce CRM products such as Service cloud, Sales cloud, Customer Lifecycle analytics, Salesforce shield etc. EOL/EOS is only coming for products like S...
Adobe Creative Cloud VS standalone Adobe products license management
I am looking for some insight into how you manage Adobe Creative Cloud entitlement (alm_license) and user allocations.For example, we have purchased 20 licenses for Adobe Photoshop, which make up our Adobe Photoshop entitlement.However, some users ha...
How to check details the Software
I wanted to see the details of the Entitlements and the software associated with it. Need to provide details / evidences that the appropriate licensing was obtained for audit purpose. Software is authorized or not.
Resolved! Red Hat Linux BYOL
Hi All,Zurich release:We have per socket entitlement for RHEL Server and also RHEL Virtual Data Center.We also have Linux servers being discovered in Google Cloud that have Cloud License Type BYOL. These servers are correctly listed in the key values...
Data quality for SAMP - SN agent or Intune, input needed
I am hoping the forum can provide some input to help me put together an argument for the SN agent to be deployed rather than relying on Intune. We are slowly migrating from SCCM to Intune and so we get the data gaps that Intune brings along. We are s...
Clarification Required: IFS Publisher Setup and SAM Pro Reconciliation
Attached is the order form for IFS Cloud/MWM/PSO. I would appreciate your guidance on how you recommend setting up the custom software models and entitlements in SAM Pro so they reconcile cleanly and are audit defensible, given the mix of fixed, name...
monday.com saas integration asking to setup slug field
I am trying to setup a direct integration (SaaS) with Monday.com , but it is asking to select the app slug as this is a mandatory field , I am not aware of this field and there is no mention about this in the documentation as well , Anyone has idea ...
Red Hat Enterprise Licensing and Host Affinity Rules
Hi community ! I have a use case here which I can't find a solution for. We have licenses for both RHEL Server and Virtual Data Center. On our clusters we have set Host Affinity rules to optimize licensing of cluster. These affinity rules have be...
Nutanix Prism Central Integration with Servicenow SAM
Hi Team, For Nutanix publisher pack is not available in ServiceNow instead of I will do integration for License Consumption, should do the Nutanix Prism Central Integration with ServiceNow SAM. Could you please let me know what the steps are needed t...