Setting up Workday SAM Pro Integration

[Cairns]

Hi all,

Looking for a bit of guidance on setting up the Workday integration with SAM Pro.
When creating the integration profile the connection details, SOAP username and SOAP password are prefilled. This looks to be caused by an existing Workday integration to another ServiceNow application. We are able to create a new set of connection details, SOAP username and SOAP password from the related tables. Our issue though is that we are unable to change the already prefilled SOAP username and password details on the integration profile. We can change the connection detail record though.

Are we missing something? Does anyone know of a way to connect the newly created connection detail record to WS-Security Username Profile we have created?

Thank you in advance.
Cairns

[Tanushree Maiti]

Hi @Cairns 

Are you able to open the Workday integration profile in Default view.

If yes , in front end , where you are getting non-editable Soap user id -> click on i icon. and check the table. If there you update the Soap user id and password , it will work fine for the Workday Integration profile.

Share your screen shot what you are getting.

[Cairns]

Hi @Tanushree Maiti ,

There is no i icon next to the SOAP username or password. There is one next to the connection detail, so we are able to change this.
Screenshot attached for reference.

Cairns

[Tanushree Maiti]

Hi @Cairns ,

Click on connection details i. and in that table, for that selected connection, change the soap user id, password. it would be updated.

I did it on dec 2024. Now from screen shot I can recall it.

[Cairns]

Hi @Tanushree Maiti ,

Within the connection details record there is no option to change the SOAP username and password. Screenshot attached shows only fields available in connection detail record.

Cairns