Software Installed on assets with user name assigned.

[Joe Huizar]

Hi All,

Need some assistance... i need to create a report that i can run that will show all the software that an asset has, along with who that asset is assigned to.

How do I create that report. FYI: We do not have a SAM tool or HAM. 

[Mark Manders]

Create the report on your software table and add the asset/assigned to from dotwalking to those fields.

If you need it more often, or for mor assets, you can consider putting the report on a dashboard with an asset filter on it, so you can select the asset and see the software (or even through the assigned to, to see all the software the user is using).

[Joe Huizar]

Hi Mark,

Can you assist me on doing this? I'm not too familiar with ServiceNow and might not have the access to do this. 

How would i do this - software table and add the asset/assigned to from dotwalking to those fields.

[dreinhardt]

Hi @Joe Huizar,

ServiceNow offers a great learning platform to familiarize yourself with the Now platform.

I would recommend the following two courses for you:

• Welcome to ServiceNow - Now Learning
• Certified System Administrator (CSA) Learning Path - Now Learning (servicenow.com)

Best, Dennis

[Mark Manders]

You need to create a list report with the source being your ínstalled software table and add the columns 'asset' and 'asset.assigned_to' to it. I can't make it more clearer than that. If you have doubts, please reach out to an admin within your company or go to NowLearning to follow the basic trainings ServiceNow offers.