Software Model Status & Entitlement State Relationship?

[SebastianBarnes]

Hi everyone,

Is there an easy way to identify Models that have ONLY "Retired" Entitlements associated to them? We are wanting to ensure that all Models are set to Status = Retired if there are no active entitlements for that product.

Currently, we are having to manually check each entitlement's state before retiring their associated model. This is not very ideal and is prone to error. If something is unretired later on, we'd love for there to be some way via reporting or other method to remind us to unretire the corresponding model/entitlement. 

Any advice is greatly appreciated!

[Jaap]

Hi @SebastianBarnes ,
If I understand your question correctly, this would be possible. I would suggest to create a report. Select the software_model table to make the report for. You could display that via the list type. Then click through the Configure and Style. Then, add a related list condition and search for entitlements and choose for 'Software Entitlements > Software Models'. Select the correct condition, in this case choose for 'Retired'. Save and Run the report. Hopefully this answers your question.
Regards,
Jaap