Software Model Suite Parent not matching after reconciliation

[jfortenbaugh]

After running reconciliation for Microsoft products, software installation records are not showing the correct Software model result in the Software Installations table.

In the "Microsoft Windows 10" software model, I entered the "Microsoft 365 Government G5" software model as the Suite Parent to "Microsoft Windows 10" since it is the active software entitlement for these licenses in my environment.  After running reconciliation, the Windows 10 installations are showing as noncompliant.  The Software model result associated to these installations is "Microsoft Windows 10".

I verified all Windows 10 discovery models have been normalized.  I'm not certain where to go from here.

[mikew_samexpert]

 What inference percentage have you set against the M365 Government G5 software model?

[jfortenbaugh]

Inference percentage on that model is set to 0 (zero).

The strange thing is I am able to get the suite associations to calculate correctly on our other dev/test environments.  Our production environment uses live data, while the others use cloned data.  Software installation records, software models, discovery models, and software entitlements appear identical on PROD and non-PROD environments.

[Community Alums]

Hi @jfortenbaugh ,

Can you please check the the parent software and their suits should be assigned to the same user in software installation table. If those are assigned to same user and is less than the inference percentage defined in the parent software model, then it will be counted as one and reconciliation result will be fine.

I guess you didn't checked the assigned to field and then calculated the compliance.

Thank you,

Santosh Poudel

[jfortenbaugh]

I have the inference percentage set to 0 (zero).  This works perfectly in our non-production environments, which uses cloned data from our production environment.