I have a scenario while working on syncing of fields between asset & CI . There are out of the box mappings between Asset & CI for hardware status and Install Status but there are other fields like life cycle stage and life cycle stage status on CI & Asset . If we change the Asset state & substate it only changes the install status and not lifecycle fields .Any way we can sync these fields .
I checked the lifecycle & lifecycle mappings and enabled lifecycle sync but those field does not sync onty the install status .
I want to know the process if any or if I am getting something wrong ,I even checked the Business Rules & System properties ,everything is active .
Looking forward to expert advice & Solutions .
Thanks !
