Tooltip description missing in workspace in Xanadu instance in HAM and SAM dashboards

[swetham1]

Hi All,

Tooltip description missing in workspace in Xanadu instance in HAM and SAM dashboards.
When we hover over the left side icons, the message with description of the icon is not appearing

[Shivalika]

Hello @swetham1 

Did you mean SideBar or did you mean fields ? 

Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket. 

Regards,

Shivalika 

My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194

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[swetham1]

In the screenshot,

when we hover over the left side tabs, we are seeing a popup with name of icon.. it's not there in other instance, in workspace

[Ankur Bawiskar · Accepted solution]

@swetham1 

it comes by default. see the images below where it came for all 3

if it's not coming for you in your instance then raise a case with ServiceNow team.

But it didn't come for this in my other instance so it's a bug

If my response helped please mark it correct and close the thread so that it benefits future readers.