During the lifecycle of a security incident you are bound to require additional information from either; affected users, SOC and non SOC team members. Although most organizations offer multiple communication technologies to do this, email is still th...
Tired of waiting for long release cycles for integrations? Build your own integration with our latest Custom integration features that is available in the Innovation Labs. Not sure where and how to start? The feature provides a simple set ...
This extensive document, compiled by ServiceNow's Customer Success team, contains the end-to-end guidance for the successful deployment of your Vulnerability Response program. This guide encapsulates and introduces all the deeper dive episodes of the...
Executive Summary On December 13, 2020, Reuters reported that malicious actors had gone after both the U.S. Department of Treasury and the U.S. Department of Commerce.Microsoft analyzed the attack chain and wrote that malicious actors might have comp...
Have you folks seen the Idea Porta in the Community? If not, I suggest you check it out today! If you have an idea, post it! If you or passionate about a topic, see what others have posted and vote up the good ideas! It is super easy, just click the ...
This video guides you to learn the migration approaches from Tenable-built to ServiceNow-built VR-Tenable integration. This video covers 2 approaches: One is about the clean the existing data and install the SN-built connector to ingest the dat...
Cofense Triage™, phishing detection and response (PDR) platform, accelerates phishing email identification and mitigation. Cofense Triage finds the phish that secure email gateways miss. With Cofense Triage, security teams speed analysis of user-repo...
Hello all, We thrive to make our Security Operations customers, partners and users as successful as possible. One of the ways to work towards this, is to share the product vision, strategy and upcoming features through roadmap presentations we hold e...
Hello, Thank you for being a ServiceNow customer. We are striving to offer ever better products and services to keep your organization secure and ahead of the game. A recent example is the technology partnership between ServiceNow Security Operatio...
As part of an exercise to show the art of the possible and the ease of creating customized utilities, Alex Cox and I have developed a new "Switch UI" UI Action for the Security Incident Response application. This new UI action, labeled "Switch UI", i...
Hello Community, ServiceNow recently launched a new application to help with the Tenable integration. Here is a 10 min tutorial to learn all you need to get started with this app: The new app Vulnerability Response integration with Tenable (TM) built...
A year ago, many of us became remote employees practically overnight, and as we demanded Security and IT teams to deliver and secure digital transformation at lightning speed, this inadvertently created the perfect storm for cyber threats! Teams wer...
Hi there, I’m excited to announce our Vulnerability Response and Configuration Compliance Feature Validation forum! In this new, customer-only forum, the Vulnerability Response and Configuration Compliance Product Managers will engage with you on upc...
ServiceNow released a new Security Incident Response integration with the MITRE ATT&CK framework. This article will provide a high-level overview of its purpose and capabilities. The MITRE ATT&CK framework provides a knowledge base of common tactics,...
To make confident progress on your Vulnerability Response journey, you could make use of a map. We have just what you need. Here is the authoritative "Vulnerability Response Success Map". This overview shows the processes and best practices you’ll ne...
UPDATE: the recording of the live demo webinar is now available at the bottom of this page. Hello community, You will not be surprised to hear that ServiceNow also has its own Security Incident team and that this team of course, like you, uses Serv...
The remediation of vulnerabilities in your organization's systems starts with the configuration of your scanner in your ServiceNow environment. In under 25 minutes, Luke Kasper Principal Security Consultant and Nick Keuning, Director of Solutions Arc...
Phishing attacks are on the rise! To stay ahead of this threat, we automated our phishing response using ServiceNow Security Operations running on the Now Platform®. Read all about it here: https://bit.ly/2Lo5d6c
I recorded a video for the GRC Community, but it applies to the SecOps world too. The concepts explained in the video are the same. As we have been reading the Product Docs we keep seeing reference to version numbers. And you may be wondering how th...
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ServiceNow
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Eric Feron
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Steph Morillo
