Adding SIR workspace to the Unified Navigation search context menu

[Stev Williams1]

Hi,

Has anyone added the SIR Workspace to the Unified Search who can help me out?

I followed the guide  here - https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/search-administ... and it all seems to work fine for Admins,  however none admins who use the SIR workspace do not get the option to select "Security Incident Workspace"

I thought it may well be related to ACL's specifically sys_search_source & m2m_search_context_config_search_source 

But adding the read for the role sn_si.analyst for both "Security Incident Response" and "Security Incident Response Workspace" scopes didn't seem to change much. 

[Maik Skoddow]

Hi @Stev Williams1 

sorry again, I shouldn't answer questions on Sunday😔

I'm still checking the document and try to add another Workspace in my PDI, but have you checked the system property "glide.ui.can_search". In my recent customer project, I had to add a basic role from the FSM module to make the global search visible for all users.

Maik

[Stev Williams1]

Haha no problem @Maik Skoddow happy for any assistance I can get.  That property is fine and global search is ok. 

[Maik Skoddow]

Hi @Stev Williams1 

in the meantime I found a video regarding that topic. Maybe it helps: https://www.youtube.com/watch?v=3XFU6AkiAMU 

Unfortunately, I had not the time yet to replicate the use case in my PDI.

Maik

[Stev Williams1 · Accepted solution]

If anyone else finds this.

Fix is to add a read acl (sn_si.read role) for the sys_search_context_config table in the security incident response scope.

[Maik Skoddow]

Great!