We are attempting to calculate our customer usage for the last 90 days in the Security Operations module, Discovered items (sn_sec_cmn_src_ci table). The KB0861920 indicates that what is counted is; a server, a desktop, a laptop, a printer, a firewa...
Hey all, We been live with Vulnerability Response in our environment for 4 months now. Remediation Users like to fill in the work notes and then change the assignment group back to us (Vuln Admins) so that we get the message. This ends up skewing the...
Hi, Do Vulnerable Items get created and assigned a risk score based off of the risk score in the third party entries? Thanks,
Hello! I know that for Vulnerable Items, you can set the remediation target using 'Remediation Target Rules'. However, the Remediation Target Rules utilize the 'last opened' field and a user defined number of days to set the remediation target. Ho...
Team, What's the best practice to handle the out of the box Security Incident Calculators Groups? The group can't be toggled inactive, but the calculators within can. What if a customer wants to customize them? Disable the calculators so they don't r...
Dear Team, We are integrating Tenable with ServiceNow and we are connecting Tenable with ServiceNow by entering API details through mid servers but Servicenow is not connecting with Tenable, here is the error log, Could you please help us on the same...
Hi Experts! We are working on integrating Qualys & ServiceNow and having issue on Host Detection Import. I can see the Host Asset Import working fine, but not the Host Detection Import. While checking the ecc queue I can see the XML response in Paylo...
I am looking to solution an issue where RHEL doesn't name vulnerabilities based on the operating system. I was thinking I could fix it by creating a new remediation task rule that only applies to Linux operating systems via a condition. I would then ...
Hello all, I know there is a means to use the "User Reported Phishing" options in the new release, however - most of our user reported phishing does not go to an analyst internally for review in a mailbox. This feature states that it parses an eml...
Hello, I am tasked with setting up the Tenable Connector to sync assets from ServiceNow to Tenable. I followed the instructions on Tenable Developer site and it works but there's a "but". In one run I can only import up to 100 asset IPs which should ...
Hi All, We have a requirement of ServiceNow Email integration using a service account which has access to 2 shared mailboxes. the requirement is to ingest emails from both the shared mailboxes into servicenow. As a part of this requirement, we have t...
How specifically does Servicenow VR account for vulnerability CVSS risk score changes for the Qualys integration? We have noticed QIDs update CVSS scores at Qualys, but not in ServiceNow. Qualys does not always update its Modified date, when a CVSS s...
As per the release notes for Version 12.2.2 - October 2021 Qualys Host Detection Comprehensive Integration retrieves host and vulnerability data from Qualys. The output of this integration is vulnerable items. This integration imports vulnerabilities...
Hi Team, We are facing the error message as "Failed to connect to Target. Setting connector to unhealthy" in SNOW - Tenable SC Integration. We have tried to generate new API and Secret Keys and checked still we got the same error. Can anyone he...
We are using the Tenable SC solution and have some devices with the Tenable Agent installed that are not syncing back the full source data listed in Tenable on the initial Discovered Item record creation. We confirmed that Tenable is showing us the r...
