Assignment rules - multiple support groups

[martinkruml]

Hello!

I have a tricky situation and not sure how to solve this.

I have Vulnerable Items for servers (Windows and Linux), which it should be assigned to related CI Service support groups, this assignment rule I have, but there is also a condition, that if there are multiple support groups, it should get assigned to another specific support group. Will this be achieved by script somehow or is there another way?

Thanks!

[Ankur Bawiskar]

@martinkruml 

you can use advanced script in assignment rule

[Runjay Patel]

Hi @martinkruml ,

You can write the logic to get assignment group in script tag.

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[martinkruml]

Hi @Runjay Patel 

would similiar logic apply to Vulnerable Items assignment rules then? 

With the exception I will condition it already to specific servers.

[martinkruml · Accepted solution]

I found the solution in the documentation here >

https://www.servicenow.com/docs/bundle/xanadu-security-management/page/product/vulnerability-respons...