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Resolved! How does the ApproverUtils script include ACL work

According to the information provided by glennpinto's answer in this link, if there are field level ACL's defined on a table then a role having only a tableName.none ACL will not have visibility to those fields.  The role would need its own ACL's on ...

Andy H1 by Tera Expert
  • 3401 Views
  • 4 replies
  • 6 helpfuls

Resolved! Vulnerability Group Assignments

Hello, In the Vulnerability Response Module, we recently added Assignment Rules. Is there a way to apply these assignment rules to vulnerability groups that were created before the rules were setup?   I already wrote a script to assign vulnerable ite...

Mike_R by Kilo Patron
  • 2115 Views
  • 4 replies
  • 4 helpfuls

Resolved! Remediation Target Rules - how to delete?

What role is needed to be able to delete Remediation Target Rules? I have sn_vul.admin role but I don't get the option to delete them. Is there another role specific to these rules?

Resolved! Create Vulnerable Items with SAM NVD

Hello everyone! I'm implementing Vulnerability Response for a client and I did the upgrade to Madrid yesterday. I'm trying to update my VIs through SAM NVD. I did import all the feeds on the NVD libraries. Nothing is created.... all the business rule...

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Resolved! Vulnerable Item 'Age' fied, how is it calculated

Hi all,   Can someone please explain to me how the 'Age' field is calculated on a vulnerable item. It appears to be in 'days' before change to milliseconds. I'd like to know what is the trigger point for when it changes.  

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SeanM1 by Tera Guru
  • 1281 Views
  • 1 replies
  • 1 helpfuls

Resolved! QRadar Integration

Hi All,I need to connet QRadar SIEM to ServiceNow using the Mid-Server.Which ports I need to open between QRadar and Mid-Server ?RegardsVincenzo

utente by Giga Expert
  • 2055 Views
  • 5 replies
  • 4 helpfuls

Resolved! PAN NGFW EDL Access Issue - URL Access Error

Hello,  The user profile we created in service-now authenticates if I enter credentials by hitting the EDL URL from my browser. When I test the same URL from the Palo Alto Firewall(Panorama/v8.1.16) itself, I get a URL access error. I followed the in...

Liju John1 by Mega Guru
  • 4834 Views
  • 4 replies
  • 9 helpfuls

Resolved! SIR/VR Training Examples

Hi All,   I'm being asked to step in and assist in create/perform some SecOps ServiceNow ITIL user level training in a few weeks. Looking for examples of Sec Analyst/Manager level ServiceNow training anyone has given or just some pointers on key area...

CMBPC by Giga Contributor
  • 1935 Views
  • 1 replies
  • 2 helpfuls