Hi Community,I'm currently working on the PCRS integration with Qualys in ServiceNow and encountering an issue when running the PCRS Test Results job. The job fails with the following error: "Cannot run REST-based integration without a Qualys API cre...
Hello.I'm quite new in VR. Can somebody explain me a CONCEPT of "Remediation Task Rules" ? I was trying to understand it and read docs etc etc but not clear for me: how exactly the "GROUP BY" works?Where is the outcome of this grouping? Where do I se...
We have a business requirement to set reopened VIT's in a Defer state if they were previously closed in a deferred state. The business is expecting these VIT's to remain differed when they reopen until the deferral end date. What is the best way to ...
Hello all, We have a requirement to defer VIT's and capture exception number against those deferrals. The exceptions are raised in a 3rd party system and the exception data is synchronized in a custom ServiceNow table called 'bwise exception table'.S...
Hello,We are currently exploring the possibility of integrating Joe Sandbox with ServiceNow Security Incident Response (SIR).Has anyone implemented this integration before, and could you share some guidance on how to set it up?Does ServiceNow provide...
Hi everyone we have one requirement in ServiceNow SIR workspace where we are wanted to the changes in response task the OOB behavior is that in response task the groups are available in assignment group field in response task are based on the group ...
Hi All, I have some questions related to the Tenable.sc Integration Job - Tenable.sc Fixed Vulnerabilities Integration.1. My client doesn't want to create Vulnerable Items for the vulnerabilities that are fixed. Do I need to run this job?2. If I have...
Hi Team,I am currently working as a Quality Analyst in ServiceNow and I am looking to transition into a Security Analyst role.I have a few queries regarding DevSecOps, SIR, and AVR, particularly on how to gain both theoretical knowledge and hands-on ...
Hello,I would like help in designing classification and assignment rules for VRM with the best practices based on what ServiceNow recommends and is scalable. Essentially, ensure that the VRM process can scale to additional or modified PSG, Primary Su...
Hi,I need guidance on how best to set up end-to-end business rules (classification and assignment) for VITs using dynamic CI groups. The rules would be targeting managed workstations with Rapid 7 installed on them. Thanks,Suzanne
Hey everyone, We have vulnerability response setup with multiple integrations. After setting up our most recent integrations "Tenable" and "Microsoft TVM" I am seeing a job that is running for days. The job name is "Process Vulnerability Solution Met...
We are trying to understand the Prisma Cloud Compute Registry Integration OOTB job with Vulnerability Response Integration with Palo Alto Networks Prisma Cloud Compute application. Wanted to understand the below questions:1) Is there any prerequisite...
When members of a particular group like custodian logins to the service now than they should see the form view of Compliance and policy form directly without going through the filter navigator and search for the name. Pls let me know the resolutions ...
We are not able move the CVIT's to deferred state using Bulk Edit Option, is there any other workaround to move bulk CVIT's to deferred state
