why assessor or requestor fields are not present in smart assessment record
We wanted to show assessor and requestor in the list view of smart assessments but I can't find those fields in the record. How to achieve it?
Forum Posts
Prevent Reopening of Vulnerable Items (VITs) from New Detections – Best Practice? Hi Team,
I am working on the module and have a requirement where certain Vulnerable Items (VITs) should not reopen when new detections are received from the scanner (e.g., ).I understand that, out of the box, when a new detection matches an existing VIT (bas...
Why would the Assignment Rule field in the VIT be empty if it has been assigned by a rule?
I'm trying to get an explanation why some of the data we are seeing on Vulnerable Items table is as it is. For example, when we look at the Vulnerable Items table, we see something like this: Look at the 3 right-most values (Assignment Group, Assi...
Help us improve your ServiceNow Security Incident Response experience!
We’d love to learn more about your experience with ServiceNow SIR playbooks creation/maintenance in an upcoming one-on-one user research session! Session details: - Date: 14th July to 31st July Duration: 60 minutes Where: 1:1 Video Call What you’l...
Vulnerability Response - My experience so far
Vulnerability Response (VR) is a beast of an application; comprising of 4 different apps in one: VR, Application Vulnerability Response (AVR), Container Vulnerability Response (CVR), and Configuration Compliance (CC). Some of these ties to VR are re...
Vulnerability Solution Management
HiThe documentation for this application seems to imply it might not be compatible with post USEM versions of VR, can someone tell me if it is? I am getting 404 errors on integrations associated with it Red Hat Solutions Integration (which I can't fi...
Custom VR Integration
Is there a developer guide, or something similar, for developing a custom integration with the VR module? We are trying to import AWS Security Hub findings into the VR module and looking for a bit more guidance than the online docs can provide. It's ...
TenableSCPluginIntegration:
Hi, I am getting error below when running Vulnerability Response Integration with Tenable. My instance is on australia version Error: Invalid response code received from TenableSCPluginIntegration: 403. Access denied. You do not have permission to ac...
Playbook
i need to create playbook if security incident response record created based on condition like have category is policy violation i need to store in worknotes like kb article with the help of playbook ,
Managing Cross-Functional Work for Vulnerability Items (VITs) Without Transferring SLA Ownership
Hello, We're looking for guidance on how other organizations handle cross-functional work on Vulnerability Items (VITs) when SLA accountability remains with a single owning team.A VIT is assigned to and owned by a specific team with the remediation S...
Wiz Integration – Clarification on last found not updating for active detections
Hi everyone,I’m currently facing an issue with the Wiz integration and would like to clarify how last found (mapped from lastDetectedAt) behaves, especially in relation to auto-closure rules. We have an auto-close rule that closes Vulnerable Items if...
VR/USEM Compensating Control OOTB hardcoded substate == '25' in SI ExceptionSettingsAJAX
Why Hardcoding substate == '25' in VR AJAX Logic "ExceptionSettingsAJAX" Is a Bad Practice OOTB Facts:1. As we know, selecting Mitigating Control (or substate 25) as a reason in "review_exception" UI Page as a reason, acts as a trigger for the defau...
End User - helpful upgrade Suggestions
Not sure this is the right place to submit a suggestion to developers to add fix/items to help EUE users workspaces Landing Page for tables in workspaces please add: a scroll bar at the top list table similar to the one at the bottom of the ...
Failed CI Matching Against Devices with Virtual Network Adapter Address
Hello, not sure if anyone has come across the following scenario: We're seeing a lot of "Unmatched" CI's in discovery, where matching fails using "Mac Address"(Configured as the 'primary' matching criteria) in our Microsoft TVM integration for ingest...
Unable to retrieve Tenable query filters
when trying to pull data from tenable.sc using servicenow integration, i get 403 error. While checking the setup assistant it is observed that the query filter is not working as expected. Any ideas on how to fix this issue? (bel Thanks
