We have a business requirement to set reopened VIT's in a Defer state if they were previously closed in a deferred state. The business is expecting these VIT's to remain differed when they reopen until the deferral end date. What is the best way to ...
Hello Community,I am working on 'Exception request for vulnerable items' approval rule. I have configured the Approval configuration and Approver level. See the attachment to know about the configurations. The group i have used in Approver level has ...
Hi,Yes No activity is missing in one instance and available in other instance. Can I know why it's missing
Hi Community, I'm looking for a way to automatically approve manual exception requests for vulnerable items in ServiceNow Vulnerability Response. Currently, when an exception request is raised manually on a vulnerable item, it goes through an approv...
An explanation of the fields on the remediation effort screen.ex: total de recordsrecordsacitve records% Records remediatedand An explanation of the calculations involved.
Hello,I have requirement from client - Playbook call another Playbook. I checked all forums and no luck. Do you know how to do it ? Any help will be appreciated,PBB
Hi all, I'm currently facing an issue in my implementation regarding templates, whether on sn_si_incidents or sn_si_tasks. In the old UI, the user's have no problem applying the templates, however in the workspace, they are getting a message: Templat...
The Password Exclusion List config indicates "There are 3 different sizes of default exclusion list provided by ServiceNow that can be used as a good way to get started." It looks like "Small (5000)" is installed by default. What are the other 2 leve...
I found a table in my lab instance for the ServiceNow University course "Vulnerability Response (VR) Implementation On Demand (Xanadu)". The table is named Integration Instance [sn_sec_int_impl]. It is filled with records named things like "Veracode ...
As is general best practice, by company policy I'm also required not to use real production data in our non-production instances of ServiceNow. I find it challanging to gain compliancy with Host Vulnerability Response. I do believe it makes sense not...
What are your best practices for dealing with stale assets? I'm particularly looking for a way to deal with VIT's from hosts that have been purged from Qualys. When the next sync occurs, usually once a day, the VIT's remain open for hosts that we no ...
Hi,When state is Awaiting Approval in Policies & Compliance Management its not triggering approvalso that Approver can Approve/Reject. If we tab on Request Approval UI Action state changes to Awaiting Approval but Approver can't able to approve it. p...
What is the consequence of leaving the "Owned by" field blank on CIs as it relates to the Vulnerability Response application? I know that the "Managed by" field can be used to assign remediation tasks, but I'm not sure how Vulnerability Response uses...
I have an existing Exception Rule that is active with a "Valid to" date expiring soon. I selected the "Request Extension" option from the rule and entered the new date, upon approval, this only updated the "Deferred to" date. 1) the Valid to date mea...
Hello community, So I understand that a Default SLA flow designer in global scope creates and triggers a notification for events created inside the notification such as - 'SLA warning parm' and SLA breached parm'. So, I copied the same flow designer ...
