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Can we import playbooks in SIR ServiceNow from IRIS tool?

ApurvaB2101
Giga Contributor

‎07-16-2025 02:33 AM

Hi,

 

Is it possible to import existing customer playbooks from IRIS tool to ServiceNow? 

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Mark Manders
Giga Patron

‎07-16-2025 02:42 AM

I would recreate them, so you can utilize all possibilities within ServiceNow, even if importing would be possible. 


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Mark
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