Change / Overwrite Individual VIT risk rating
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3 weeks ago
Is there any known way to manually change an individual VIT risk rating? I know you could do it via a calculator rule targeted for that specific CI/instance but that is a bit too specific and would lead to a runaway list of way too many rules.
We have instances where maybe not all findings of a vulnerability should be the same on every CI. There is nothing currently on our CI that would allow us to do this automatically (like adding another field for x criteria) and so we were hoping that maybe someone else has come across this in the past.
- Labels:
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Calculator
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Qualys
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Vulnerability Response
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3 weeks ago
Hi @superhumanben ,
I think this requirement needs a little bit of customization.
- Add a custom field (e.g., manual_risk_override) to the VIT table.
- Modify your risk calculator rule to check this field:
- If populated, use the override value.
- If empty, proceed with standard calculation.
- This allows selective manual control without proliferating calculator rules.
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3 weeks ago
Hey there,
Would suggest exploring one of the VR Exception Request capabilities for Risk Reduction:
- https://www.servicenow.com/docs/bundle/zurich-security-management/page/product/vr-vulnerability-mana...
- This would apply to Vulnerable Item records today (VIT)
