CI Lookup Rule - Auto promote on certain classes

[D_SantiagoHQY]

Hi! We are using the Tenable plugin, and I'm trying to improve our CI lookup rule matching.

Does anyone have an example where they scripted for when something matches on a specific class that it promotes to another class? 

Best example I can give, is that we don't want to ignore the Virtual Machine Instance class, we just want it to end up matching on the Windows Server that the Virtual Machine Instance is associated with.

[Aaron Molenaar · Accepted solution]

I don't believe you need to have a scripted rule. There is a system property to define the auto-promote relationship so that the system will promote to the parent no matter the rule that makes the initial match, as I understand it.

Read more here: https://www.servicenow.com/docs/bundle/zurich-security-management/page/product/security-operations-c...

[D_SantiagoHQY]

Thank you so much!