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Facing issue with Tenable.sc integration

Vidya Shree
Kilo Sage

Hi All,

 

I am facing issue with Tenable.sc integration.Getting below error when i try to execute the integration.

Caught error while retrieving data, integration process VINTPRC00

com.snc.automation_common.integration.exceptions.EncryptionException: Exception decoding the key from instance. Verify key on the instance.

undefined

 

Has anybody faced the same issue or have any idea on resolving this?Please help

 

Thanks

Vidyashree

1 REPLY 1

anubhavkapoor76
ServiceNow Employee
ServiceNow Employee

@Vidya Shree I havent seen this kind of error while doing the Tenable integration earlier.

 

Did you tried asking this question in Tenable community: https://community.tenable.com/s/?language=en_US