I have moved the Vulnerability Response update set from the development environment to the verification environment. I understand that Scheduled Jobs are not included in the update set, so I need to export and transport them as an XML file in my deve...
Hello all. We should attach to KB articles attachment of xlsx files digitally signed (p7m), just like "example_file.xlsx.p7m". Both extension are permitted in system property "glide.attachment.extensions" and we want to mantain "glide.security.file.m...
VR 14.0.6 with Qualys 12.1.1 Issue: Initiating a rescan within a VIT produces a status message of "Error code 1901. Message: Unrecognized parameters." V12.1.1 claimed to fix this error code, but it is still occurring. Any ideas?
I have been working on an early upgrade instance where we get to Rome AND latest updates for Vulnerability Response and the Qualys Integration for Security Operations applications. Within those updates we are going from v13 VR to v15 which include t...
Is it possible to determine if a template was used on a SIR? I would think that there is not but would like someone to verify this for me.
Hello everyone, Just wanted to see how everyone handles devices that get added into the CMDB as an Unclassed Hardware. Looking to see how others are addressing the following situations: Undesired devices in the CMDB are classified as Unclassed Hard...
Gentlemen, We are using Qualys Integration Module with our Now instance. Since the past cpl of weeks, all the Qualys integration runs are in a state "Wait complete" , even though the substate shows to be "success". Any idea how to troubleshoot this...
Dear All, I am unable to integrate the Microsoft Exchange Online with ServiceNow. I have provided the App Client Id, Tenant Id, Object ID, Secret Key information in the integration confiuration page. but i am getting the below error message. 1. <?xm...
Could someone explain the purpose of the Auto-Close Stale Vulnerable Items feature? I thought this was a big win for me on 2 different issues: 1.) CI's that are Decommissioned and thus no longer able to be validated by Qualys as remediated. 2.) Vul...
Good morning, I'm trying to understand if CI lookup rules can return an "Unclassed Hardware" item? Here is the situation: - I have a vulnerability on "somehost.domain.com" - There is a matching CI in the CMDB, but is was just called "somehost" and ...
Hello friends, While running UI action named - "Reapply CI Lookup Rules" on Unmatched Discovered Items, its not showing number of records processed. It shows as all counts as 0 such as Processed, 0Updated, etc. Does anyone have idea ? Thanks,Rahul
Hi, We have some discovered items which are unmatched but we noticed that they could be matched if we either update CI Lookup Rules or the unmatched CI itself. We know that we can reclassify a discovered item to some specific CI class which is good ...
Our Vulnerable Response Tables can get quite large. We're looking for a way to improve system performance on these tables by keeping them trimmed down to only current or recent historical information. I would like to create some archiving rules aro...
Dear All, Kindly note I've followed the below guide to give access to the group mangers to add/delete their own group members, but with no luck https://community.servicenow.com/community?id=community_question&sys_id=ed71cb29db98dbc01dcaf3231f961999 I...
HI, I am running Sighting search for IP Address in Splunk,i am using OOB "Sightings Search Configurations" and i have created same config in splunk as well but i am getting Sighting Search count as 0 in SNOW while in Splunk we are getting results for...
