Getting below issue in Playbook in CSM Workspace

[sreeshsurendran]

Hi all,

Facing below error while running Playbook for my case in CSM Workspace.

If anything, please update 🙂

Thanks,

Sreesh Surendran

[Community Alums]

Hi @sreeshsurendran ,

As per your screenshot, seems like you have not added a playbook yet.

[Ankur Bawiskar]

@sreeshsurendran 

are you sure the playbook is active and published and is triggering with proper condition?

Are you sure the record on which you are doing testing satisfies the playbook condition?

If yes then only playbook will get attached and show the lanes/stages

Please share if this is a custom playbook or OOB one

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar · Accepted solution]

@sreeshsurendran 

are you sure the lane visibility conditions are correct?

If lane itself is not seen then activities within that lane are not shown

If my response helped please mark it correct and close the thread so that it benefits future readers.

[sreeshsurendran]

thanks @Ankur Bawiskar,

My conditions were given wrongly. Hence, accepting the solution.

Thanks,

Sreesh Surendran