How are licenses calculated for Vulnerability response

[Gagandeep6]

Hello,

I am new to Vulnerability Response licensing.

I have the following questions related to licensing in Vulnerability Response :
1. how are number of licenses being used calculated?
2. where can i see the number of licenses being used?

3. What could be the reason behind the number of licenses being used much more than they should be?

Any answers or leads is highly appreciated.

TIA

[Martin Dewit]

1. Generally speaking I have seen it based on device count, but that would be a discussion between you and your ServiceNow Account Manager.

2. Vulnerability Response has a store app called Vulnerability Response Licensing and Usage that provides in-product usage module and reports for tracking the usage metrics for Vulnerability Response. Link to store app

3. Per number 1, device count but should be discussed with ServiceNow Account team.

[Community Alums]

Hi @Gagandeep6 ,

Licensing related questions are for the ServiceNow Account executive assigned to your company, they are best person who can answer these questions as Licensing varies based on organizations.

[Community Alums]

Hi @Gagandeep6 ,