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Resolved! Best practice for OOTB Security Incident Calculator Groups?

Team, What's the best practice to handle the out of the box Security Incident Calculators Groups? The group can't be toggled inactive, but the calculators within can. What if a customer wants to customize them? Disable the calculators so they don't r...

Connection between Tenable and Servicenow is failing.

Dear Team, We are integrating Tenable with ServiceNow and we are connecting Tenable with ServiceNow by entering API details through mid servers but Servicenow is not connecting with Tenable, here is the error log, Could you please help us on the same...

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Resolved! ServiceNow - Qualys Integration, Host detection Import Failing

Hi Experts! We are working on integrating Qualys & ServiceNow and having issue on Host Detection Import. I can see the Host Asset Import working fine, but not the Host Detection Import. While checking the ecc queue I can see the XML response in Paylo...

Shantanu1 by Tera Guru
  • 888 Views
  • 1 replies
  • 0 helpfuls

Multiple Remediation Task Rules - Processing Priority

I am looking to solution an issue where RHEL doesn't name vulnerabilities based on the operating system. I was thinking I could fix it by creating a new remediation task rule that only applies to Linux operating systems via a condition. I would then ...

Resolved! User Reported Phishing with PhishMe aka Cofense Triage

Hello all,    I know there is a means to use the "User Reported Phishing" options in the new release, however - most of our user reported phishing does not go to an analyst internally for review in a mailbox. This feature states that it parses an eml...

R34rvi3w by Mega Expert
  • 2128 Views
  • 5 replies
  • 4 helpfuls

Resolved! Tenable.io Connector - sync assets from ServiceNow to Tenable

Hello, I am tasked with setting up the Tenable Connector to sync assets from ServiceNow to Tenable. I followed the instructions on Tenable Developer site and it works but there's a "but". In one run I can only import up to 100 asset IPs which should ...

Patrik Z by Giga Guru
  • 1269 Views
  • 1 replies
  • 1 helpfuls

Resolved! How does Servicenow VR update CVSS score updates from the vendor?

How specifically does Servicenow VR account for vulnerability CVSS risk score changes for the Qualys integration? We have noticed QIDs update CVSS scores at Qualys, but not in ServiceNow. Qualys does not always update its Modified date, when a CVSS s...

AndrewP by Kilo Expert
  • 1429 Views
  • 4 replies
  • 3 helpfuls

need to create auto delete rule for VR tickets?

Hi All,I have a requirement where i need to create Auto-delete rules for deleting VR tickets for Devices without "Secops" and its child tags how to do this please do share any pointers on this.Thanks in advance,