Hi all, I am trying to install the Security Incident Response Workspace plugin in my instance. I first installed all the dependent plugins, and when I proceeded to install the Security Incident Response Workspace plugin, I could not find it in the Pl...
Hello ServiceNow Community! I am doing an integration of ServiceNow VR with Qualys, and encountered an issue where KB import works fine, but Host import fails with error 400 (Bad Request).We've dug through all the logs we could find, but the most des...
Hello experts,I encountered this behavior but I am not sure if this is changes in Washington Version.For both Utah and Vancouver version (based on PDI test), there is no added role for survey_reader when the itil role is added to a user. But in the W...
Hello Team,I am working on a VR implementation and If I want to assign all VULs to one group, Is it better to use the User Group option to assign to a static group? I created an assignment rule to assign all the VITs to the one group, but when runnin...
I need to insert a record in Incident table through JSON format can anyone help to let it happen??
Is it possible to lock down an individual security incident ticket to the assignee and their manager to view and edit only? For example, if we had a checkbox to tick as "confidential", it would then lock it down to just the assignee and manager to vi...
Here's a mindmap I've made, breaking down all of the many tables that come along with the baseline ServiceNow Vulnerability Response offering. My hope is that this provides value to ServiceNow developers and implementers new to the Security Operation...
I need all the detail about how to configure integration between ServiceNow and QRADAR (IBM). Please provide the specifics of steps after the QRADAR plugin is installed. Thanks for all the help.
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I am wondering how the Exception Questionnaire in Vulnerability Response is useful for approvers/where the answers can be found? I know the metric results and assessment instance questions are linked to the state change approval record, but they aren...
Im trying to apply a machine_filter for importing machines from Microsoft TVM in VR. The filters the machines being imported as CIs, but doesn not filter the vulnerabilities on machines, so we end up with a lot of vulnerabilities that we do not want ...
Could someone please guide me on how I can "delete" or "deactivate" a Remediation Effort? It seems according to ACLs, no one can delete an effort, even Admins. But it appears there should be a way to deactivate one, but it is all grayed out. Are th...
We have various VITs, like for QID-106032 (Apache Log4j 1.X Detected), where in the results there are a dozen or two locations of Log4j jar files. In these instances, each of those locations in owned by a separate application team. Is there a way to...
Got a request in to add new States into Security Incidents. I've been looking to try and add these, but while I can add them to the Choice List, they will not appear in the drop down at any point. Also can't see to add anything to the Process Flow as...
Hi, We use Qualys integration with Vulnerability Response and have used the Vulnerable Item.Last Found field to determine the last time a vulnerability was found on the vulnerable item. However, if the Vulnerable Item has multiple detection records, ...