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Resolved! Update Description of SIT

Hello, I am working on a playbook in the flow designer. I am creating a SIT task for the playbook, however it does not let me set the Description of the task, only the Short Description. see example screenshot.This causes the description of the task ...

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festeves1 by Tera Contributor
  • 1761 Views
  • 2 replies
  • 2 helpfuls

Splunk to ServiceNow incident ( ITSM) integration.

Hello Team,  I need to integrate Splunk to ServiceNow incident ( ITSM)  This integration should pull Splunk for certain alerts, to generate ITSM Incidents.This should handle automatically creating ITSM Incident based on alerts firing in Splunk. Pleas...

B Ashok by Tera Guru
  • 2412 Views
  • 1 replies
  • 0 helpfuls

Importance of CMDB after VR implementation

I have recently read up on a lot of documents and videos on proper VR configuration prior to production deployment. A lot of it had to do with a properly configured and established CMDB. Well, my organization setup VR before even starting to mature o...

SecOps - License understanding

Hi Experts, How can I track licenses in SecOps for Security Incident and Vulnerability Response ? Under Subscription Management ==> Subscriptions I see 1000 devices but unable to understand the meaning for it. Can you please help me to understand ho...

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Geeky by Kilo Guru
  • 12612 Views
  • 9 replies
  • 12 helpfuls

MSIM and Teams connection Failing

Hi All, I am trying to connect MSIM with Microsoft Teams as per the steps provided in the attached Quick Setup guide. I followed the same steps and didn't get any errors during the setup. But unfortunately, I am getting the below error while testing....

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Resolved! How to allowed certain ip ranges and block all others?

Hello, My company has a requirement to allow certain ip ranges and block all else. I added the ip ranges that are allowed in IP Address Access Control easily. The issue is how do I ensure all other ranges are blocked? It would be an exhaustive exerci...

ssalamone81 by Tera Contributor
  • 3204 Views
  • 2 replies
  • 0 helpfuls

Resolved! Servicenow SecOps

Hello Everyone, Could someone please provide the secOps module interview questions? Thanks,Khaleed.

Mustafeez by Tera Contributor
  • 3410 Views
  • 1 replies
  • 3 helpfuls

Resolved! Does sn_vul.exception_approver role require any kind of license?

Hi all,I know that we need to get the definitive answer for this question from the SN rep as with all licensing issues. But does anyone have any personal experience as to whether users need to pay for the ability to approve just vulnerability excepti...

mariedutton by Giga Contributor
  • 1321 Views
  • 2 replies
  • 2 helpfuls