I'm hoping to get some guidance/advice from someone who is currently using the Tenable for ITSM and Asset applications. As an organisation we do not purchase the SecOps modules in ServiceNow so cannot make use of the paid Tenable VR connector which a...
Our Infosec team has required that all admin activity that occurs in ServiceNow needs to be exported to an external syslog server. From initial review, it looked like the SecOps module included SIEM integrations. However, it appears that integration ...
Hello team. Quick (and maybe dumb!) question: I'm trying different security incident calculators here to get fields set and to get a risk score. I've changed conditions, orders, etc and nothing seems to work. On my PDI, the one that always runs is th...
Good Afternoon All,Our Security team have asked us a question about the Syslog probe (quoted below), we have reviewed the ServiceNow docs but they don't seem to specifically relate to their exact need. (We have Vulnerability Response module but not S...
Hello All, We have an Event which triggers a notification on Security Incident response.I am looking for code of adding Users email address to event so that the notification can be sent to email address of users in Affected user related list.Table : ...
Hi, my organization recently switched on MITRE ATT&CK framework for Security Incident response (SIR). We have an integration with a SIEM (Devo) which generates SIR tickets in ServiceNow; the ticket in SNOW contains MITRE TTP data in a Description fie...
Hello All, We have a requirement where in notifications should go to all the affected users in the related list not just one in the Affected user field on the form.Whats happening right now is the notification is only being sent to the person in affe...
Hi All, We have recently gone live with the VR module and currently ingest data from Qualys and MS Defender. From Qualys I can see in the third party library table we can see vendor and product information as well as a category field. I was wonderin...
We're going through a security audit and this question was posed to us...."Does ServiceNow encrypt all our data at rest?" Is this something done by ServiceNow or do we need to arrange for this?
how to stop creating discovered items for unwanted classes so that it does not create vulnerable items related to that? or how to stop vulnerable items getting created for particular classes of discovered items?for example:some xyz configuration item...
Hello, We are working on an SecOps Vulnerability Response opportunity where customers is looking for to import vulnerability entries from following sources: What is the best way to do it? Thx, Marco
I would like to turn off or stop automatic threat lookup for observables in SIR? Is there any possibility to limit automatic threat lookup for particular set of SIR categories?
Hi I'm still having issues with Remediation Task and when they run. We bundle up Remediation Tasks based on vulnerability name and assignment group being populated. If we run our remediation task rule it tears everything down and rebuilds all the Rem...
Hey everybody,We have just begun trying to use the recent added Exception Rules option within Vulnerability Response. Trying to formulate some of the procedural use cases in doing so, and I am wondering what others might have done to utilize this fe...
Hi All, Good Day!!! Can we add a range of IP in one shot into the observable table ?We have Palo Alto NGFW integration and we want to send the range of IP's to this EDL list for block/Allow.Whenever I tried to add an IP with subnet in the observable ...
