How to add new tab to record page tabs in new Service operations workspace

spsnow006
Tera Contributor

Hello ServiceNow Community,

 

I am trying to add a new tab in Incident record page as part of my Studio built scoped application.   

I came across this Community video to add new tab - https://www.youtube.com/watch?v=nJF6zyjL0M0

Also the documentation - https://docs.servicenow.com/bundle/washingtondc-it-service-management/page/product/service-operation...

 

However the 'Add tab' is disabled  in my PDI though I have admin and workspace_admin roles (Attached the screenshot)

Screenshot 2024-02-20 at 4.12.22 PM.png

I am in latest Washington DC instance. What could be the reason for this disabled option. 

(I am bit new to the Servicenow developer environment and pardon if it is a naive question. Spend few days to figure out the issue)

 

Thank you in advance. 

 

Edit: I should have post this in developer forum. But posted incorrectly in SecOps forum.  Please move this to developer forum as I am unable to do so. 

 

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