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How to create a playbook for Security incident response (phishing category)

Raja27
Tera Contributor

Hi,

 

I am new to SIR and playbooks can you guys guide how can I create a playbook for Security incident response (phishing category)

 

As mentioned below Security incident workspace there is any an option to add playbook how can i add playbook for that particular SIR

Raja27_0-1686147867833.png

 

Thanks in Advance

Raja

 

2 REPLIES 2

Saurav11
Kilo Patron

Hello,

 

Please check the below on how you can do it:-

 

https://www.servicenow.com/community/secops-forum/how-to-create-a-play-book-on-security-incident-res...

 

https://www.youtube.com/watch?v=FU04cqUXIko

 

Please mark my answer as correct based on Impact.

Video 1. Background variants vs. screens with a simple example This video tries to explain the metadata involved to create a UI Builder page. There will be a part two and a community article in the next couple of days. 00:00 - Intro and goal 00:36 - Metadata records of a UI Builder page 01:32 - ...

Alberto Arias
Tera Contributor

Completing the below lab available in NowLearning will also help understand the PAD and Playbooks:

Name: CCL1259-K23 - Lab: Process Automation Designer + Playbooks = Success

URL: https://nowlearning.servicenow.com/lxp?id=learning_course&course_id=0be70b90c36e6550cfdf34ee05013182