How to create a playbook for Security incident response (phishing category)

Raja27
Tera Contributor

Hi,

 

I am new to SIR and playbooks can you guys guide how can I create a playbook for Security incident response (phishing category)

 

As mentioned below Security incident workspace there is any an option to add playbook how can i add playbook for that particular SIR

Raja27_0-1686147867833.png

 

Thanks in Advance

Raja

 

2 REPLIES 2

Saurav11
Kilo Patron
Kilo Patron

Hello,

 

Please check the below on how you can do it:-

 

https://www.servicenow.com/community/secops-forum/how-to-create-a-play-book-on-security-incident-res...

 

https://www.youtube.com/watch?v=FU04cqUXIko

 

Please mark my answer as correct based on Impact.

Arriving in the Now Platform® Paris release, the new Process Automation Designer app empowers process owners to author cross-enterprise workflows and create a unified process. In addition, you can use Playbook to provide users with a simplified, task-oriented view of your process. Join the ...

Alberto Arias
Tera Contributor

Completing the below lab available in NowLearning will also help understand the PAD and Playbooks:

Name: CCL1259-K23 - Lab: Process Automation Designer + Playbooks = Success

URL: https://nowlearning.servicenow.com/lxp?id=learning_course&course_id=0be70b90c36e6550cfdf34ee05013182