How to create a playbook for Security incident response (phishing category)
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06-07-2023 07:26 AM
Hi,
I am new to SIR and playbooks can you guys guide how can I create a playbook for Security incident response (phishing category)
As mentioned below Security incident workspace there is any an option to add playbook how can i add playbook for that particular SIR
Thanks in Advance
Raja
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06-07-2023 07:33 AM
Hello,
Please check the below on how you can do it:-
https://www.youtube.com/watch?v=FU04cqUXIko
Please mark my answer as correct based on Impact.
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06-07-2023 02:00 PM
Completing the below lab available in NowLearning will also help understand the PAD and Playbooks:
Name: CCL1259-K23 - Lab: Process Automation Designer + Playbooks = Success
URL: https://nowlearning.servicenow.com/lxp?id=learning_course&course_id=0be70b90c36e6550cfdf34ee05013182