- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-09-2022 10:31 PM
When I open the Requested record from "Vulnerability Response> My Approvals", I see "Summary of Item being approved / Vulnerability State Change Approval" at the bottom of the form.
Therefore, I would like to display the "Approval name" and "Requested by" of the fields displayed in the above Summary on the list list screen that is displayed when I click My Approvals. Is this possible?
In addition, since the column "Approving" of "My Approvals" seems to refer to the sn_vul_change_approval table, I thought that it could be displayed by dot work, but in List Layout, "Approval name" and "Requested by" in dot work, could not be displayed.
Best regards.
Solved! Go to Solution.
- Labels:
-
Vulnerability Response
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-10-2022 01:25 AM
Hi,
sn_vul_change_approval table doesn't extend task so you cannot dot walk from the Approval for field.
You cannot dot walk from document id field.
Only way is to create custom field on sysapproval_approver table but please check with your ServiceNow account representative on how many custom fields you can create on OOB table
It varies based on subscription.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-09-2022 11:16 PM
Thank you for the detailed contents.
The system property was true.
I selected Requested for to open the tree, but unfortunately I didn't see any fields for the sn_vul_change_approval table.
By the way, there was a field for Remediation Task (sn_vulnerability), but I want to display information about Vulnerable Item (sn_vulnerable_item). For example, Number: VITxxxxx.
Therefore, this VITxxxxx was displayed in the Approval Name field of "Summary of Item being approved / Vulnerability State Change Approval", so I asked the first question I wrote this time.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-09-2022 11:22 PM
Hi,
if your approval is for this table "sn_vul_change_approval" then you can get fields of that table and add on list.
It would be better if you share some screenshots about what are you trying to add and what is not working
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-09-2022 11:35 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-09-2022 11:48 PM
Hi,
once you expand using tree icon; did you try to search at the end?
Can you share dictionary configuration of that field which you want to show?
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-10-2022 12:07 AM