please provide the processof major incident management process(MIM)

Siva_Prasad
Tera Contributor
 
2 ACCEPTED SOLUTIONS

Nikhil Bajaj9
Giga Sage

Hi @Siva_Prasad ,

 

Please find the link:-

https://www.servicenow.com/docs/bundle/yokohama-it-service-management/page/product/incident-manageme...

 

Please go through it.

 

If my answer helped you, please mark it- solution accepted.

 

Regards,

Nikhil Bajaj

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

View solution in original post

Shikhar Kapoor
Tera Expert

Hi @Siva_Prasad 

 

All ServiceNow Documentation is available on Product Documentation | ServiceNow website and ServiceNow keeps it updated for the product and versions.

 

I am sharing the link of MIM process which comes out of box, in absence of context or your requirement. 

 

MIM Process - Major Incident Management process

 

I hope this helps.

View solution in original post

5 REPLIES 5

GlideFather
Tera Patron

Hi @Siva_Prasad 

this is a Community where we share ideas and help each other, however it's not Google 😉 you need to provide more details 🙂

Please refer to this article: 

10+ Tips for writing a quality community question

 

The better input you give us, the better output we can deliver to you, the efforts shall go both ways

———
/* If my response wasn’t a total disaster ↙️ drop a Kudos or Accept as Solution ↘️ Cheers! */


Siva_Prasad
Tera Contributor

I have asked only the process of major incident management , if you have the process, please send me , I have minimum knowledge on where I'm posting my question 🙂

Nikhil Bajaj9
Giga Sage

Hi @Siva_Prasad ,

 

Please find the link:-

https://www.servicenow.com/docs/bundle/yokohama-it-service-management/page/product/incident-manageme...

 

Please go through it.

 

If my answer helped you, please mark it- solution accepted.

 

Regards,

Nikhil Bajaj

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

Shikhar Kapoor
Tera Expert

Hi @Siva_Prasad 

 

All ServiceNow Documentation is available on Product Documentation | ServiceNow website and ServiceNow keeps it updated for the product and versions.

 

I am sharing the link of MIM process which comes out of box, in absence of context or your requirement. 

 

MIM Process - Major Incident Management process

 

I hope this helps.