please provide the processof major incident management process(MIM)

[Nikhil Bajaj9 · Accepted solution]

Hi @Siva_Prasad ,

Please find the link:-

https://www.servicenow.com/docs/bundle/yokohama-it-service-management/page/product/incident-manageme...

Please go through it.

If my answer helped you, please mark it- solution accepted.

Regards,

Nikhil Bajaj

[GlideFather]

Hi @Siva_Prasad 

this is a Community where we share ideas and help each other, however it's not Google 😉 you need to provide more details 🙂

Please refer to this article: 

10+ Tips for writing a quality community question

The better input you give us, the better output we can deliver to you, the efforts shall go both ways

[Siva_Prasad]

I have asked only the process of major incident management , if you have the process, please send me , I have minimum knowledge on where I'm posting my question 🙂

[Nikhil Bajaj9 · Accepted solution]

Hi @Siva_Prasad ,

Please find the link:-

https://www.servicenow.com/docs/bundle/yokohama-it-service-management/page/product/incident-manageme...

Please go through it.

If my answer helped you, please mark it- solution accepted.

Regards,

Nikhil Bajaj

[Shikhar Kapoor · Accepted solution]

Hi @Siva_Prasad 

All ServiceNow Documentation is available on Product Documentation | ServiceNow website and ServiceNow keeps it updated for the product and versions.

I am sharing the link of MIM process which comes out of box, in absence of context or your requirement. 

MIM Process - Major Incident Management process

I hope this helps.